Common questions about the BC Demographic Survey
The BC Demographic Survey will help us identify systemic racism and improve our services. If you’re a B.C. resident aged 13 or over, you’re invited to participate.
The survey is voluntary. Your information will be collected, protected and kept confidential by BC Stats.
General questions about the survey
This survey will inform our efforts to identify systemic racism in government programs and services and make B.C. a more equitable province.
We’ve heard from many Indigenous and other racialized people that they are being left behind because our services weren’t designed with them in mind. The information that we collect through the BC Demographic Survey will help identify gaps in our services so that we can then make them more accessible and inclusive.
During the development of the Anti-Racism Data Act, Indigenous, Black and other racialized communities called on us to take a coordinated approach to collecting information so that individuals are not asked to provide the same information multiple times.
Communities also told us that we need a single organization to lead the collection, use and disclosure of personal information to help identify systemic racism. We also need to provide clear direction on how to collect this information in a culturally safe way.
As the province’s statistics agency, BC Stats was selected to conduct this survey. We have more than 100 years of experience safely collecting information and using data to help improve services for residents of B.C.
We need people of all backgrounds to participate in this survey to help us improve our services – so everyone is treated with the dignity and respect they deserve. All people living in B.C. as of June 1, 2023 are encouraged to participate.
B.C. residents aged 13 and older are welcome to complete a survey. If a child under the age of 13 wishes to participate, a parent or legal guardian will need to complete a survey on their behalf.
A random sample of B.C. households will also receive a letter encouraging them to complete the survey.
We would like to understand the diversity of everyone who lives in B.C. Children younger than 13 will not be asked to complete the survey themselves. Instead, a parent, guardian, or person most knowledgeable about the child must complete the survey on the child’s behalf.
We’ve heard from many Indigenous and other racialized people that they are being left behind because our services weren’t designed with them in mind. It’s harmful and hurtful and undermines our goal of delivering strong public services for everyone.
To identify problems within our existing services, we need information about what works, what doesn’t work and for whom. We created the BC Demographic Survey through engagement with Indigenous and other racialized communities. It will help to inform our efforts to identify systemic racism and make B.C. a more equitable province.
The survey opens on June 6th, 2023, and closes on October 15th, 2023.
The survey is available online and by phone in 15 languages, including English. If you wish to complete the survey over the telephone, please call us at: 1-833-376-2452 toll-free to speak with our support team. We have team members available:
- Monday to Friday from 9 am to 7 pm (Pacific)
- Saturday from 9 am to 6 pm (Pacific) (except statutory holidays)
The survey has 19 sections:
- Section 1: Indigenous Identity
- Section 2: Ancestry
- Section 3: Place of Birth
- Section 4: Mobility
- Section 5: Citizenship and Immigration Status
- Section 6: Language
- Section 7: Religion and Spirituality
- Section 8: Racial Identity
- Section 9: Culture
- Section 10: Gender and Sex
- Section 11: Sexual Orientation
- Section 12: Marital Status
- Section 13: Education
- Section 14: Personal Income
- Section 15: Family Income
- Section 16: Disability
- Section 17: Indigenous Data Sovereignty
- Section 18: Preferred Approach for Future Demographic Collection
- Section 19: Future Anti-Racism Research
While the Government of Canada already collects some of this information on the Canadian Census of Population, the information is kept confidential by Statistics Canada. This means that we’re not able to use it to identify gaps in provincial services.
While we do collect some personal information to deliver services in B.C., in general, we do not ask for or collect information on race, ethnicity, faith or similar identity factors. This means that we don’t have data on where specifically people face barriers when using government services.
The information that we collect through the BC Demographic Survey will help identify gaps in our services so that we can make them more accessible and inclusive.
No.
The questions in this survey are focused on topics such as ethnicity, gender, education, as well as other aspects of identity to help us understand where systemic racism is impacting our services.
These questions were chosen based on what we heard from Indigenous, Black and other racialized communities during engagement on the Anti-Racism Data Act. Findings from the BC Human Rights Commissioner’s report, The Grandmother Perspective were also used to shape the questions and the focus on institutional or systemic racism.
But we do want to hear about your experience. In 2024 we will be introducing broader anti-racism legislation which will require government to address the inequities uncovered by this demographic survey. You can add your voice to the development of that legislation by taking the short online questionnaire.
Share your thoughts about how government can improve programs and services to meet the needs of more people living in British Columbia and help us make B.C. a more equitable and inclusive place.
Systemic racism and other forms of discrimination have shaped the delivery of public services for generations. The information that we collect through the BC Demographic Survey will help identify gaps in programs and services so that we can better meet the needs of people across B.C.
This survey is a first step to making B.C. more inclusive for everyone who lives here.
We will link the information you provide in the survey with existing information to examine how well different programs and policies work for different people, and to identify gaps and barriers that are stopping people from fully benefiting from public services such as education, health care and social supports.
With this information, we can make informed changes where they are needed the most. This will help us better meet the needs of all people living in British Columbia.
We realize that some questions may feel personal. There are a few identity questions that will be used to verify your B.C. residency and link the survey information with other administrative information such as health or education records. Responses are required for these questions.
For all other questions you may select ‘I don’t know / I am unsure’ or ‘Prefer not to answer’ if you do not want to answer.
All responses will be kept confidential. Your answers will be grouped together with other responses and used to produce overall statistics. No information will be published that could identify any individual or household.
The information collected through this survey will be combined with existing information to identify barriers and gaps in our services. The results of the survey along with updates on how we’re using this information will be available in early 2024 on this website.
Taking the Survey
If your household received an invitation letter, you can scan the QR code with the camera on your mobile device to access the survey or enter the survey link in the address bar (not the search bar) at the top of your web browser.
The survey is available online and by phone in 15 languages, including English. If you wish to complete the survey over the telephone, please call us at: 1-833-376-2452 toll-free to speak with our support team. We have team members available:
- Monday to Friday from 7 am to 7 pm (Pacific)
- Saturday from 9 am to 6 pm (Pacific) (except statutory holidays)
Yes.
To complete the survey over the telephone, please call us at: 1-833-376-2452 toll-free to speak with a telephone agent. We have agents available on Monday to Friday from 9 am to 7 pm (Pacific) and on Saturday from 9 am to 6 pm (Pacific) (except statutory holidays).
The survey will take approximately 15 minutes to complete per household member.
Yes.
Each household member will need to complete a separate survey if they wish to participate. If a child under the age of 13 wishes to participate, a parent or legal guardian will need to complete a survey on their behalf.
We suggest that you have your combined BC Driver’s Licence or BC Services Card with your Personal Health Number available. You will be asked to enter some identifying information to confirm you are a resident of B.C. and to enable linking with existing administrative information.
No.
You are not required to provide your Personal Health Number. However, we encourage you to provide it if you feel comfortable.
This will allow us to combine the information that you provide in the BC Demographic Survey with other information such as health or education records. This will help us better understand which services you are using and how we can improve them.
No.
All personal information such as names and addresses will be separated from survey answers. No information will be published that could identify an individual or household.
BC Stats will use personal identifiers for internal linkage purposes. For example, we may combine your information from this survey with administrative information such as health or education records. Personal identifiers will be removed once this is completed.
There are a few identity questions that are required to verify your B.C. residency and link the survey information with administrative information. Other responses are voluntary.
However, each question requires an answer so that no responses are accidentally missed. You will have the option to select ‘Prefer not to answer’ or ‘I don’t know / I am unsure’ if you cannot or do not want to answer a specific question.
No.
This is a voluntary survey and you do not have to complete it. If you choose not to complete the survey, you do not need to inform us.
Yes.
Once you begin the survey, you can click on the ‘Stop and resume later’ button. You will be prompted to enter an email address to which we will send you two emails. The first email will contain a link to return to the questionnaire and an access code. You will receive a password in a separate email.
To access the survey again, click the survey link provided in the email and enter your access code and password.
You will re-enter the survey from where you left off.
By clicking the ‘Submit’ button, you will submit your answers to the BC Demographic Survey. Should you wish to change your responses, fill out another survey and we will consider your most recent responses to be the most accurate.
Accessibility and language
The survey will be offered in 15 languages including Arabic, Chinese (Traditional and Simplified), English, Farsi, French, Hindi, Japanese, Korean, Portuguese, Punjabi, Spanish, Tagalog, Urdu and Vietnamese.
Yes.
The survey is accessible for screen readers.
If you need assistance, please call us at: 1-833-376-2452 toll-free to speak with our support team. We have team members available:
- Monday to Friday from 9 am to 7 pm (Pacific)
- Saturday from 9 am to 6 pm (Pacific) (except statutory holidays)
The survey can be completed on any mobile device or desktop computer with internet access.
If you need assistance, please call us at: 1-833-376-2452 toll-free to speak with our support team. We have team members available:
- Monday to Friday from 9 am to 7 pm (Pacific)
- Saturday from 9 am to 6 pm (Pacific) (except statutory holidays)
Privacy and confidentiality
We recognize the collective rights of Indigenous Peoples and we are guided by a distinctions-based approach to Indigenous data sovereignty and self-determination. We are supporting the establishment of a First Nations-governed and mandated regional data governance centre.
To further align our stewardship of the information collected through the BC Demographic Survey with the Declaration Act on the Rights of Indigenous Peoples, we are building in the opportunity for people who identify as First Nations, Métis or Inuit to consent to share the information they provide with their government.
We will work with First Nations and Métis organizations in B.C. to develop a decision-making model and will not use information or publish statistics about Nations without the direction of those Nations.
The BC Demographic Survey is confidential but not anonymous.
The information that you provide will be grouped together with other responses and used to produce overall statistics. No information will be published that could identify any individual or household.
BC Stats has more than 100 years of experience safely collecting information and using data to help improve services for residents of B.C. All responses to this survey will be kept confidential and stored securely with access restricted to only select BC Stats employees.
BC Stats employees take an oath under the Statistics Act. Under Section 9 of the Statistics Act, BC Stats cannot disclose information that could be used to identify an individual return to any person, institution or government agency. The Statistics Act stipulates strict financial penalties, and any employee who contravenes the secrecy provisions would be fined and fired.
Section 30 of the Freedom of Information and Protection of Privacy Act (FOIPPA) requires us to protect personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. BC Stats policies and procedures, as well as technical and physical security measures, are in place to protect against these risks.
The information collected through this survey will be combined with existing information to identify barriers and gaps in our services.
With this information, we will make informed changes to our services and target supports where they are most needed to better serve all people living in British Columbia.
The results of the survey along with updates on how we’re using this information will be available on this website in early 2024.